You will be able to enjoy all of your photographs and/or final videos within 6-8 weeks after your wedding. We endeavour to get these to you sooner if possible, but we do take our take time creative and polishing your photos and/or videos.

Yes I do have a drone that provides beautiful 4K video footage and incredible photographs. For a small extra fee, it is possible to get drone photos of the wedding depending on the location. Following the rules by the Australia Civil Aviation Safety Authority and depending on the owner of the property, it’s possible to put the drone up and we’ll get some awesome photos and/or videos. (please note that drone videography footage is already incorporated in ‘Polished Memories’ videography package).

We get ya! Unless you’re an insta model or a celebrity, it’s not like you’re being filmed and photographed by pros every day, right? That’s why we must build a relationship with you – even before you decide to work with us. We’ll be meeting you over a casual coffee or FaceTime chat and investing time in getting to know your preferences and personality.

You know how they say your wedding day is gonna feel like a big blur? They’re right. Because you’re going to be busy getting your hair done, getting dressed, hugging guests and well... getting married! Photos are beautiful, but they don’t capture the tear-jerk speech your dad makes or the emotion as you exchange vows. They don’t grab Uncle Dave “Flossing” on the D-floor or the look on his face as you walk down the aisle. When it’s all over, it’s the person you get to spend the rest of your life with that really matters. But you’re only going to have this day once and trust us – you’ll want to relive and remember it as much as you possibly can. Want another perk? Our wedding films are designed to be heirlooms – you’re not just capturing it for yourself, you’re obtaining it for your children and their children. We’ll make it worth watching 30 (or 60 years) from now.

Yes please! Obviously, we don't have to sit at the head table, but without food, we can't perform. The best timing for us to eat is when you eat. Because most of the time that's when nothing is happening and we don't miss anything and continue with loads of energy right after. This is important to discuss with the caterer beforehand.

We do! This is because we need to pay to license the music to avoid copyright infringement. It’s also essential that the music will complement the feel of your wedding day without sounding outdated after 10 years. If there is a specific song that’s very meaningful for you and it will definitely fit your day, let us know, and we’ll see if we can license it!

No, we don’t. Because the full power of your film experience is not just in our shooting but in the weeks of cutting, colour grading, audio engineering and editing. Asking for “raw” footage from our cameras is like asking for raw beef at a burger shop. It’s kinda gross. (And eating it will give you awful runs.) Instead, what we’d want you to experience is an out-of-the-world gourmet burger with a fried goat cheese topping. Mmm-hmm. If there’s a special moment that we absolutely should not miss – tell us in advance and we’ll add it to your films instead.

Once the deposit is paid, it is non-refundable, regardless of whether or not your booking goes ahead. If you choose to cancel your booking before final payment, you will no longer be liable to pay the remaining balance.

We’re going to have so much fun! The first thing we’ll do is to set up a casual meet and greet either in person or over the phone – so we can get to know each other and discuss what works best for you. To be fair to everyone, we don’t pencil in dates. We can only be secured through the 25% non-refundable deposit fee and a signed agreement. The final balance is due 10 days before your wedding day. Thanks again for making it all the way here and we can’t wait to get to know you guys even better, soon!